Introduction

Addressing employee misconduct effectively and fairly is a crucial component of human resource management. At Humanology Sdn Bhd, our Domestic Inquiry Consultancy is designed to assist organizations in conducting transparent, compliant, and unbiased inquiries in line with legal frameworks and industry best practices. With our expertise, organizations can resolve workplace disputes professionally while safeguarding both employer and employee rights.

Understanding the Need for Domestic Inquiry A domestic inquiry serves as an internal investigation to address allegations of employee misconduct. This process ensures that disciplinary actions, if required, are based on evidence, fairness, and compliance with labor laws. At Humanology, we recognize the sensitivity of such inquiries and provide tailored solutions that minimize risks while preserving workplace harmony.

Methodology

Our methodology is rooted in impartiality and compliance. Every domestic inquiry we manage is guided by:

  • A thorough understanding of employment laws and regulations.
  • The establishment of clear procedural fairness to protect all parties involved.
  • Detailed documentation to ensure every decision is backed by evidence.

By combining legal expertise with a structured investigative process, we help organizations handle complex workplace issues with confidence and professionalism.

Strategic Approach

Our consultancy adopts a strategic approach that emphasizes:

  • Neutrality: Ensuring that the inquiry is free from bias and conducted transparently.
  • Compliance: Adhering to relevant legal frameworks, including the Employment Act 1955 and other labor-related statutes in Malaysia.
  • Confidentiality: Safeguarding sensitive information to protect organizational integrity and the individuals involved.
  • Resolution-Oriented Outcomes: Aiming for solutions that address misconduct while fostering a healthy workplace culture.

How We Do It ?

Phase 1: Preparation and Preliminary Assessment

In this phase, we work closely with the organization to understand the allegations and establish the scope of the inquiry. This includes gathering initial facts, reviewing company policies, and ensuring that all procedures comply with applicable legal requirements. We also assist in appointing a panel for the inquiry, ensuring neutrality and expertise.

Phase 2: Notice and Evidence Gathering

We guide the organization in drafting a comprehensive notice of inquiry, detailing the charges and ensuring it is delivered to the employee in a timely manner. Concurrently, we assist in collecting relevant evidence, including documents, witness statements, and any supporting materials required for the case.

Phase 3: Conducting the Inquiry

Our team facilitates the inquiry process by advising the inquiry panel on best practices. This includes ensuring proper questioning techniques, maintaining procedural fairness, and documenting all proceedings. We provide guidance to the panel to ensure that decisions are impartial and based on factual evidence.

Phase 4: Report and Recommendation

Following the inquiry, we assist in compiling a detailed report that outlines the findings, evidence, and recommendations for action. This report ensures that disciplinary measures, if necessary, are justified, consistent with company policies, and compliant with labor laws.

Phase 5: Post-Inquiry Support

Our consultancy extends beyond the inquiry itself. We provide advice on implementing disciplinary actions, addressing potential appeals, and managing communication with employees to ensure a smooth resolution. We also offer recommendations to improve workplace policies and prevent future misconduct.

At Humanology Sdn Bhd, we take pride in providing organizations with the expertise and tools needed to navigate the complexities of domestic inquiries. With our structured and strategic approach, we ensure that every inquiry is handled fairly, professionally, and in compliance with the law, fostering trust and accountability in the workplace.